# Chromatic Known Issues

> Chromatic      STATUS  ISSUE  SOLUTION     Resolved    The critical battery icon flickers rapidly Or the critical battery icon does not appear    Update firm

Source: https://support.modretro.com/en_us/chromatic-known-issues-HJfcthzCZg

Last updated: 2026-05-08T23:53:51.946Z

Chromatic

Status

Issue

Solution

Resolved

The critical battery icon flickers rapidly. Or, the critical battery icon does not appear.

Update firmware using [MRUpdater](https://support.modretro.com/en_us/chromatic-firmware-updater-ryhoYnzCx).

Resolved

The critical battery icon remains on-top of game play.

Update firmware using [MRUpdater](https://support.modretro.com/en_us/chromatic-firmware-updater-ryhoYnzCx).

Resolved

Color mode screen transitions are jarring to the eyes.

Update firmware using [MRUpdater](https://support.modretro.com/en_us/chromatic-firmware-updater-ryhoYnzCx).

Resolved

The backlight flickers on some or all brightness levels with nearly depleted batteries.

Update firmware using [MRUpdater](https://support.modretro.com/en_us/chromatic-firmware-updater-ryhoYnzCx).

Resolved

Fully charged AA batteries are shown as partially depleted on the battery meter. Affects NiMH and Li-ion batteries.

Update firmware using [MRUpdater](https://support.modretro.com/en_us/chromatic-firmware-updater-ryhoYnzCx).

Unrelated

Two player mode using a link cable does not work.

Please confirm your link cable supports Game Boy Color. Please confirm it is not a Game Boy Advance cable. We recommend the [ModRetro Link Cable](https://modretro.com/products/link-cable).

Contact ModRetro

Game audio is quieter using headphones.

Please [contact ModRetro](https://modretro.com/contact).

Contact ModRetro

The LED indicator never illuminates or is constantly illuminated.

Please [contact ModRetro](https://modretro.com/contact).

Workaround Available

The Chromatic display has a somewhat noticeable flicker after a firmware update.

After completing the update, disconnect the USB cable from your Chromatic and remove all batteries. Wait two minutes before reinserting the batteries and turning on your Chromatic.

Under Investigation

The link cable interface between games loses synchronization in Penguin Wars.

Please wait for more information as we continue to investigate the issue.

Resolved

macOS streaming does not work.

Please [update](https://support.modretro.com/en_us/chromatic-firmware-updater-ryhoYnzCx) to Chromatic FW v3.2 or newer.

Game Titles

Status

Issue

Solution

Contact ModRetro

My game reports a "Kernel Panic."

Please [contact ModRetro](https://modretro.com/contact).

Under Investigation

My game is not saving.

1.  Replace your cartridge's coin cell battery ([link](https://www.instructables.com/How-to-Change-Game-Boy-Cartridge-Battery/)).
2.  Ensure you have an authentic cartridge.

Resolved

My game's clock is not tracking time correctly (such as Pokemon Crystal).

1.  Ensure you are running Chromatic FW v3.2 or newer.
2.  Replace your cartridge's coin cell battery ([link](https://www.instructables.com/How-to-Change-Game-Boy-Cartridge-Battery/)).
3.  Ensure you have an authentic cartridge.

Firmware Updater

Status

Issue

Solution

Under Investigation

The firmware updater fails halfway through. The menu is unresponsive after the update.

Please reattempt a Chromatic firmware update using the firmware update tool. Try a different USB port. Please [contact ModRetro](https://modretro.com/contact) if you continue to experience this issue.